Quality

Quality and Food Safety Policy

Nordmann Portugal is committed to establishing a policy capable of meeting the needs and expectations of customers and other stakeholders such as employees, shareholders, suppliers and society itself.

Therefore, Nordmann Portugal has established, implemented and communicated internally and externally the following Quality and Food Safety Policy:

• Ensure compliance with all applicable legal, regulatory, customer and other requirements;
• To make available products that satisfy and retain customers' loyalty by maintaining the specified quality standards;
• Strengthen our market position while expanding the quantity and quality of our services. Together, we will successfully shape our future.
• To look upon our customers and suppliers as long-term partners in order to create consistency and trust.
• Each employee, in accordance with the corporate culture, is responsible for his or her tasks and actions within the QMS and HSEMS;
• Promote good social practices;
• Promote continuous improvement by encouraging cooperation and team spirit;
• Implement actions aimed at the safety, hygiene and health of employees and the protection of facilities and the environment;
• Organise and maintain a risk analysis system in order to guarantee the safety of products and processes;
• Ensure proper communication about the quality and food safety of products;
• Apply the Food Safety Management System as a guarantor of public health ensuring that hazards are identified, assessed and controlled so that the product does not cause direct or indirect harm to the consumer;
• Respect ethical values based on responsibility and confidentiality;
• To value our employees, providing them with the necessary training and modernising the operational systems.

The basic principle consists of developing people within the organisation, acting in a way that all those involved in the organisation make quality a way of being and create a true team spirit as the cornerstone of company culture in which each person knows their roles, duties and rights.

Corporate Social Responsibility Policy

The aim of Nordmann Portugal's Corporate Social Responsibility is to achieve the sustainable development of the company in economic, social and environmental terms.
Nordmann Portugal has therefore established, implemented and communicated internally and externally the following Corporate Social Responsibility Policy:

• - Promote innovation in the company's offer and processes;
• - Promote the integration of social and environmental criteria into company decision-making;
• - Guarantee information security in confidentiality and integrity;
• - Preventing and avoiding foreign trade in defence and dual-use material;
• - Repudiate any activities associated with money laundering and/or terrorist financing;
• - Respect the human rights recognised in the International Bill of Human Rights and the principles relating to rights set out in the Declaration of the International Labour Organisation;
• - Promote the implementation of the best Corporate Governance practices, prioritising transparency, risk management and ethical management of the company;
• - To maintain, in the interests of transparency, responsible, fluid and two-way communication with the main interest groups: shareholders, professionals, clients, suppliers and partners, institutions and society;
• - Contribute to better management of environmental resources;
• - Promote energy efficiency in the company's facilities;
• - Promote innovation in environmental management solutions and services;
• - Raising employee awareness.

Nordmann Portugal is certified by ISO 9001:2015 and ISO 22000:2018.  

Sustainability 360° – Living Responsibility Together

The Georg Nordmann Holding Aktiengesellschaft and its subsidiaries (GNH Group) is a traditional and multinational family business with a wealth of experience that stands for sustainable, innovative and consistent growth. Each one of our staff members contributes to the success of our group by supporting the sustainability vision we pursue.

We believe that sustainability is not simply an obligation – it is an opportunity to shape the world we live in!

See the full document here: Sustainability Statement (English)

NEW CODE OF CONDUCT

The Georg Nordmann Holding Aktiengesellschaft announced, in June 2023, a new Code of Conduct, which will be the basis for all values and principles practiced by all subsidiaries of the Nordmann Group.

This Code of Conduct contains topics that are fundamental to us, such as human rights, working conditions, environmental protection and anti-corruption.

See the full document here: Nordmann Code of Conduct

In April 2024, Nordmann Portugal obtained the EcoVadis Silver Certification.